Comprehensive Learning Assessment 2
The provided set of data has complaints information obtained from a call center. Management assigned you to complete some tasks on their behalf. Complete the following in a 4 to 6-page, APA-formatted Word document:
- Analyze the data by categorizing the complaints.
- Provide a complaints analysis based on:
- Complaints categories
- Geographic distributions of the complaints
- Other analyses as needed
- Provide three (3) potential solutions to minimize or eliminate the complaints based on category and or geography.
- Provide all the supporting data, maps, and graphs to enable the management to make a solid data-driven decision.