In this module, we introduced the concept of Customer Relationship Management (CRM). Why is it important for companies to focus on their relationship

 

In this module, we introduced the concept of Customer Relationship Management (CRM). 

  1. Why is it important for companies to focus on their relationship with customers?
  2. What is the risk of a company not understanding (or caring) about their customer?
  3. Describe a situation that you’ve experienced with a product or service where you felt that the company cared about you as a customer.
    • How did they show this? 
    • What was the impact of this situation on how you felt about the brand or the company?

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Moral Imagination Most are familiar with Nestlé, one of the world’s largest food producers, whose marketing slogan is: “Good food, Good life.” On its

Moral Imagination Most are familiar with Nestlé, one of the world’s largest food producers, whose marketing slogan is: “Good food, Good life.” On its website, the corporation states that its three main ambitions are helping children live healthier lives, improving livelihoods in communities, and striving for zero environmental impact (Nestlé,

  Earn Coins the Legitimate Way: Engage your audience, create high-quality content, and use TikTok’s built-in monetisation options, such as Live Gifts

  Earn Coins the Legitimate Way: Engage your audience, create high-quality content, and use TikTok’s built-in monetisation options, such as Live Gifts and Creator Fund. Promote Organically: Rather of employing cheating tactics, increase your followers by publishing high-quality content, utilising trends, and connecting with the TikTok audience. If you want