The 2016 Wells Fargo case revealed one of the largest scandals of any bank, whose employees opened millions of unauthorized accounts in the names of their

The 2016 Wells Fargo case revealed one of the largest scandals of any bank, whose employees opened millions of unauthorized accounts in the names of their customers. These cases offer very valuable lessons about corporate governance and ethical leadership, but at the same time, point to dangers within a highly toxic corporate culture. Background of the Wells Fargo Scandal 1. **Unrealistic Sales Quotas**: The management of Wells Fargo set very aggressive sales quota targets for employees, pressuring them to cross-sell a variety of financial products to customers; the target for such employees was eight products per customer, building a lot of pressure to reach the quotas. 2. **Unethical Behavior**: Such pressures led some employees to opening accounts without the knowledge or consent of the customer. More than 2 million fake checking, savings, and credit card accounts were created between

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

First, create an outline or concept map that summarizes your communication plan for a significant organizational change or event. Consider the following

First, create an outline or concept map that summarizes your communication plan for a significant organizational change or event. Consider the following examples: a new company branding initiative; the restructuring of a team, department or business unit; a company-wide community service project; the transition of an executive leader; an emergency

Instructions First, create an outline or concept map that summarizes your communication plan for a significant organizational change or event. Consider the

Instructions First, create an outline or concept map that summarizes your communication plan for a significant organizational change or event. Consider the following examples: a new company branding initiative; the restructuring of a team, department or business unit; a company-wide community service project; the transition of an executive leader; an