Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
A READER Someone who surveys and analyzes the available information on a discipline-specific topic or problemA WRITER Someone who reacts
A READER Someone who surveys and analyzes the available information on a discipline-specific topic or problem A WRITER Someone who reacts to the information with a clear and concise evidence-based argument A CRITICAL THINKER Someone who notices gaps or weaknesses in the information and considers potential research to close