Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
Week 1 Discussion Post Take the survey, Test Your Emotional Intelligence: How well do you read
Week 1 Discussion Post Take the survey, Test Your Emotional Intelligence: How well do you read other people? This survey provides valuable input, but it’s not rooted in scientific principles. Take its conclusions with a measure of skepticism. Share how you felt about the experience and what you learned about