Please, read and analyze the case study How Unilever’s Brands Connect With Consumers, located in the folder Recommended Readings for this Week (Downloadable).
Emotional Intelligence When Daniel Goleman introduced the concept of emotional intelligence to the business world in the
Emotional Intelligence When Daniel Goleman introduced the concept of emotional intelligence to the business world in the 1990s, he called it the most important leadership skill. He also instilled that emotional intelligence is a skill that can be learned. As you review these resources, reflect on your own level of