please discuss the methods used to evaluate a website’s effectiveness. What metrics should be used? Also, discuss the difference between the customer’s perspective and the enterprise’s perspectives on what the website should accomplish.
Scenario A for-profit healthcare organization is attempting to address patient satisfaction concerns based on a recent survey. Patients have
Scenario A for-profit healthcare organization is attempting to address patient satisfaction concerns based on a recent survey. Patients have indicated their dissatisfaction with the time spent in the waiting area for ED visits. You are part of the operations team tasked with developing a new service, which will allow