see attachedActive Listening Prior to working on this journal, · Review “Habits of Poor Listeners” in Chapter 3 of your course textbook, 

see attached

Active Listening

Prior to working on this journal,

· Review “Habits of Poor Listeners” in Chapter 3 of your course textbook, 
Communicating in Groups: Applications and Skills (11th ed.).

· Review the article 

Active ListeningLinks to an external site.
 in 
StatPearls book.

· Reflect on recent conversations you have had with clients, friends, loved ones, or colleagues.

· Analyze whether you were actively listening throughout the duration of each of these conversations.

· Describe any poor listening habits that you might want to improve to enhance your ability to deliver human services, work effectively with clients, and/or collaborate as part of a group in your human services agency.

Note: Locate at least 2 credible Internet sources that educate individuals in the helping professions on how to improve active listening. You do not need to cite and reference external additional sources; however, if you use thoughts, ideas, or quotes from the required text, you must cite and reference your journal entry in APA format. Your reflective journal entry should consist of 350–500 words.

Required Resources

Text

Adams, K. L., Galanes, G., & Hoelscher, C. S. (2021). 


Communicating in groups: Applications and skills

 (11th ed.). McGraw Hill.

· Chapter 3: Communication Principles for Group Members

· Review “Habits of Poor Listeners” in Chapter 3 of your course textbook, 
Communicating in Groups: Applications and Skills (11th ed.).

· The full-text version of this ebook is available through the RedShelf platform. Chapter 3 discusses the foundational principles of communication necessary for effective group communication.

Books

Polites, A. (2021). 
Dynamics of group communication. Pressbooks.

· Chapter 8: 

Verbal CommunicationLinks to an external site.

· Chapter 9: 

Nonverbal CommunicationLinks to an external site.

· Chapter 8 of this ebook focuses on verbal communication, emphasizing its role in sharing thoughts and building relationships in a group. Chapter 9 discusses how nonverbal cues complement or contradict verbal messages and highlights the importance of mindful interpretation in group settings. Chapters 8 and 9 will assist with your Verbal and Nonverbal Communication in Groups discussion forum this week.
Accessibility Statement does not exist.
Privacy Policy does not exist.

Tennant, K., Long, A., & Toney-Butler, T. J. (2023). 

Active listeningLinks to an external site.
. In 
StatPearls. StatPearls Publishing.

· This article in this book discusses the critical role of active listening in high-pressure environments. This article will assist with your Active Listening journal this week.


Accessibility StatementLinks to an external site.


Privacy PolicyLinks to an external site.

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