Description
Year
Study Name
Study Type
Amponin &
Britiller
2023
Electronic health records (EHRs): effectiveness to health care
outcomes and challenges of health practitioners in Saudi
Arabia
empirical, descriptive,
and cross-sectional
study
Alfaleh et al.
2022
The role of telemedicine services in changing users’
intentions for presenting to the emergency departments in
Saudi Arabia.
Descriptive CrossSectional Study
AlWathinani et
al.
2024
Healthcare providers’ experience with Saudi Arabia’s 937
virtual medical call centers and telehealth.
Descriptive CrossSectional Study
Alsyouf
2021
Self-efficacy and personal innovativeness influence on nurses
beliefs about EHRS usage in Saudi Arabia: Conceptual
model.
Conceptual Model
Masmali
2023
Acceptance of Internet of Things-based Innovations for
Improving Healthcare in Saudi Arabia
mixed-methods
approach
Muafa et al.
2024
The impact of artificial intelligence applications on the
digital transformation of healthcare delivery in Riyadh, Saudi
Arabia (opportunities and challenges in alignment with vision
2030
Quantitative CrossSectional Study
M. F.
Alharbi
2023
Patients’ experience of service quality in government and
private hospitals in the Qassim Region, Kingdom of Saudi
Arabia.
quantitative crosssectional study
Alumran et
al.
2021
Comparing public and private hospitals’ service quality
Quantitative CrossSectional Study
A. Alharbi et
al.
2023
The impact of COVID-19 pandemic on key performance
indicators in three Saudi hospitals.
Retrospective Cohort
Study – Quantitative
Analysis
Jaziri &
Miralam
2021
The impact of crisis and disasters risk management in
COVID-19 times: Insights and lessons learned from Saudi
Arabia.
Qualitative Case Study
Abdullah
Alharbi
2023
Adoption of electronic health records in Saudi Arabia
hospitals: Knowledge and usage
cross-sectional study
Al-Kahtani
et al.
2022
Digital Health Transformation in Saudi Arabia
Cross-Sectional
Analysis
Althumairi et
al.
2023
The effect of transformation policies on healthcare providers’
satisfaction in primary healthcare centers: The case of
Eastern Saudi Arabia.
quantitative crosssectional study
A. A.
Alharbi et al.
2025
Digital Surveillance of Mental Health Care Services in Saudi
Arabia: Cross-Sectional Study of National e-Referral System
Data.
Descriptive Analytical
Study
Mohamed et
al.
2023
Patients’ perception towards digital health services in Saudi
Arabia: A cross-sectional study.
cross-sectional study
Alanazi & Al
Hader
2022
Telemedicine patient satisfaction and cost: a comparative
study in the COVID-19 era.
Descriptive CrossSectional Study
Alenzi et al.
2022
Health economic burden of COVID-19 in Saudi Arabia.
Retrospective Cohort
Study
Alhodaib &
Alanzi
2021
Understanding the impact of digital health strategies during
the COVID-19 outbreak in Saudi Arabia.
Category
Research
Title
Mixed-Methods Study
Details
1. (Amponin & Britiller, 2023) Electronic health records (EHRs): effectiveness to health
care outcomes and challenges of health practitioners in Saudi Arabia.
2. (Alfaleh et al., 2022) The role of telemedicine services in changing users’ intentions for
presenting to the emergency departments in Saudi Arabia.
3. (Al-Wathinani et al., 2024) Healthcare providers’ experience with Saudi Arabia’s 937
virtual medical call centers and telehealth.
4. (Alsyouf, 2021) Self-efficacy and personal innovativeness influence on nurses beliefs
about EHRS usage in Saudi Arabia: Conceptual model.
5. (Masmali 2023) Acceptance of Internet of Things-based Innovations for Improving
Healthcare in Saudi Arabia
6. (Muafa et al., 2024) The impact of artificial intelligence applications on the digital
transformation of healthcare delivery in Riyadh, Saudi Arabia (opportunities and
challenges in alignment with vision 2030)
Objective
Synthesizing findings on the impact of modern technologies on healthcare accessibility,
quality, and patient satisfaction.
Study Design
descriptive, cross-sectional study conceptual model and mixed-methods approach
Study Period
Recent studies (exact period varies by study)
Participants
Various populations depending on the study (e.g., patients, healthcare providers)
Age Range
Varies by study (e.g., pediatrics, adults)
Nationality
Saudi Arabia
Gender
Both genders represented, specifics vary by study
Key
Variables
Accessibility, quality of care, patient satisfaction, digital technology usage
Data
Collection
Surveys, case studies, retrospective record reviews
Data Analysis
Qualitative and quantitative analysis methods used across studies
Knowledge
Level
Varied; some studies assess healthcare professionals’ knowledge of technologies
Perception
Level
Patients’ perceptions of technology impact on care and satisfaction
Key
Influences
Digital solutions, telemedicine, artificial intelligence, training needs, regulatory frameworks
Conclusion
Modern technologies can enhance healthcare delivery but face challenges like data privacy and
disparities. Continuous education and patient engagement are essential for success.
Category
Quality of Outpatient Services
Research
Title
1. (M. F. Alharbi, 2023) Patients’ experience of service quality in
government and private hospitals in the Qassim Region, Kingdom of
Saudi Arabia.
2. (Althumairi et al., 2023). The effect of transformation policies on
healthcare providers’ satisfaction in primary healthcare centers: The case
of Eastern Saudi Arabia.
3. (Alumran et al., 2021), Comparing public and private hospitals’ service
quality.
Background
Patient satisfaction is a critical metric in healthcare, reflecting the quality of
care and influencing health outcomes.
Objective
To analyze the quality of outpatient services and its impact on patient
satisfaction, identifying key factors influencing perceptions.
Study Design
quantitative cross-sectional study
Study Sites
Various outpatient facilities in Qassim and Eastern Saudi Arabia, a public
and private hospitals as indicated in studies.
Sample Size
Varies by study; specific numbers not provided but includes diverse patient
populations.
Participants
Patients receiving healthcare services in the respective regions.
Key
Variables
Service quality dimensions (accessibility, communication, responsiveness,
timeliness, empathy) and patient satisfaction levels.
Data
Collection
Surveys, patient feedback, retrospective record reviews, and literature
analysis.
Data
Analysis
Qualitative and quantitative methods, including statistical analysis of survey
results where applicable.
Key Findings
High-quality healthcare services correlate with increased patient satisfaction;
gaps exist between patient expectations and service delivery.
Conclusion
Enhancing service quality dimensions is essential for improving patient
satisfaction and overall health outcomes.
Category
Impact of COVID-19 on Public Health Services
1. (A. Alharbi et al., 2023). The impact of COVID-19 pandemic on
key performance indicators in three Saudi hospitals.
Research Title
2.
Background
The COVID-19 pandemic has disrupted essential health services
worldwide, affecting various public health programs.
Objective
To analyze the impact of COVID-19 on public health services and
identify lessons learned for future preparedness.
Study Design
Retrospective record review, along with Qualitative Case Study of
health system response.
Study Period
After the COVID-19 pandemic (exact dates vary by study).
Participants
Patients and health service users affected by disruptions in health
services in the respective regions.
Data Collection
Tool
Retrospective record reviews, surveys, and analysis of health service
delivery metrics.
Key Satisfaction
Metrics
Outpatient department appointments and operation room utilization
Common
Disorders
Chronic diseases, maternal and child health issues.
Demographic
Analysis
Includes patients such as with chronic diseases, mothers and children,
and healthcare workers in Saudi hospitals.
Conclusion
The pandemic highlighted the need for resilience in public health
systems and the importance of maintaining essential services during
health crises.
Category
Digital Healthcare
Research Title
1. (Abdullah Alharbi, 2023). Adoption of electronic health records in
Saudi Arabia hospitals: Knowledge and usage
2.
(Jaziri & Miralam, 2021) The impact of crisis and disasters risk
management in COVID-19 times: Insights and lessons learned from
Saudi Arabia
(Al-Kahtani et al., 2022), Digital Health Transformation in Saudi
Arabia: A Cross-Sectional Analysis Using Healthcare Information and
Management Systems Society’s Digital Health Indicators
Background
Digital health technologies are becoming vital tools for improving the
quality and accessibility of healthcare.
Objective
To explore the impact of digital innovations on healthcare delivery, with a
focus on their effectiveness and implications for quality improvement.
Study Design
cross-sectional analysis
Study Period
Varying time periods depending on the study, focusing on recent years.
Participants
Healthcare providers, patients, and users of digital health solutions in
healthcare facilities.
Data Collection Surveys, and analysis of digital health indicators.
Tool
Key Satisfaction Engagement of patients, access to care, health outcomes, and user
Metrics
satisfaction with digital health services.
Common
Disorders
Chronic diseases, mental health problems, and conditions that require
ongoing follow-up.
Demographic
Analysis
User demographic analysis including age groups, gender, and geographic
regions.
Conclusion
Digital technology is emerging as a transformative tool for improving the
quality of healthcare, with challenges related to integration and adoption
needing to be addressed.
Type of
Intervention
Outcomes
(Measure)
Success
Rate
p-value
320
Treatment A
(Electronic Health
Records – EHRs)
Reduction in
medical errors,
improved
documentation
efficiency,
enhanced patient
follow-up
Not
explicitly
stated
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